[soulcracker]

Hey, so I'm a computer tech now. Crazy that I passed the tests. Anywho, if you have a problem and no one can or no one responds help feel free to pm me and I'll see what I can do. I don't know boatloads about the software and whatnot that's specifically guitar becusase I'm an analog guy but I'm pretty good with windows issues and hardware issues. I'll get back to you eventually probably on a weekend. just thought I'd toss that out there because I like doing computer crap but I'm not around enough to see all the posts.

[nealmac]

Not having any problems, but let me be the first to welcome you back, you mad bastard.

This post has been edited by nealmac: 21 June 2008 - 03:30 PM

[AcousticSmash]

Did you do the Comptia A+ certification exams? Cause there are people who have passed those yet it means f*ck all when they can't figure out computer problems like the knobs who work at Futureshop, hell even I know more about computers then those clowns. Yet even I knew what was wrong with my laptop yet they tried to tell me there was nothing wrong with it based on the tests they did. Well, their tests mean squat cause people can still have hardware problems, thank god my computer got sent to Acer who evidently found the same problems that I was having.

This post has been edited by AcousticSmash: 21 June 2008 - 04:37 PM

[Captain_Trips]

I work tech support and I have been having windows installer issues a lot lately that I have been unable to resolve. I have sent you a PM.

[HighInfidel]

Trips,

Windows Installer can be indicative of anything. It may need to be updated via MS Updates, it could be a software package that has become corrupted or removed.

MS Office will ALWAYS run WI upon first starting it up, to configure Office for a user. I've also seen Symantec AntiVirus get caught in a loop that always tries to run Windows Installer.

The solution was to uninstall and reinstall.

You should simply be able to uninstall Windows Installer, and then Reinstall it. It isn't difficult. Make sure you have the Windows Installer install package before you uninstall it, otherwise, you may not be able to reinstall WI.

High

[Captain_Trips]

Trips,

Windows Installer can be indicative of anything. It may need to be updated via MS Updates, it could be a software package that has become corrupted or removed.

MS Office will ALWAYS run WI upon first starting it up, to configure Office for a user. I've also seen Symantec AntiVirus get caught in a loop that always tries to run Windows Installer.

The solution was to uninstall and reinstall.

You should simply be able to uninstall Windows Installer, and then Reinstall it. It isn't difficult. Make sure you have the Windows Installer install package before you uninstall it, otherwise, you may not be able to reinstall WI.

High

Where are you going to uninstall windows installer and how are you then reinstalling windows installer without windows installer being already installed and ready to use?

[HighInfidel]

The Windows Installer should be listed in the Control Panel/Add Remove Programs.

However, the two issues I specifically mentioned do not involve uninstalling WindowsInstaller.

With MSOffice, each time a new user logs into the PC, Windows Installer will run to configure MS Office for that user. This is a Microsoft "feature".

The Symantec AV issue is different. Here, we use a corporate version that can sometimes get corrupted when applying updates. To solve, I have to uninstall Symantec AV and then reinstall it.

All software installs/removals should be done within the Control Panel/Add Remove Programs. Software that does not create an entry in AddRemove is BAD software, usually malware or a virus, or just wannabe lazy programmers. Either way, AVOID this type of software at ALL costs.

Having said all that, long winded that I am, your issue could still be different.

It would help you, specifically, and me, to help you, to more accurately describe the issue at hand. Just telling someone about a vague memory of an error message isn't helpful, and will take longer to have you test, and me to diagnose.

It NEVER hurts to include screenshots of the error message, or of the entire desktop. To get the active window, press CTRL+PRNTSCRN, and then open Paintbrush and paste. This should give you a picture of the error message. Pressing PRNTSCRN alone will copy the entire desktop, that you can also paste into Paintbrush. However, for speed and clarity, the first option is the best.